Refund Policy

This policy covers refunds for paid ConHaven purchases, including ConHaven Pro subscriptions and Featured Convention placements. It applies once these paid features are live.

If this is your first time purchasing ConHaven Pro, you can request a full, no-questions-asked refund within 7 days of your initial purchase.

Annual ConHaven Pro plans are refundable within 14 days of purchase or renewal.

If and when one-time “Featured Convention” placement purchases become available, they are refundable on a pro-rata basis (for the unused portion of the featured period) within 30 days of purchase.

To request a refund, contact us through our contact page, or use the Stripe billing portal (once available) to manage your subscription and request a refund directly.

Questions about this policy? Contact us through our contact form.